FakawiTribe.com | TribalTalk

dirt · Experienced Joined: 08 Jun 2007 Posts: 16

My 2007 Fox 36VANRC2, about 6 months old. Found cracked inside the bolts' holes last month. Never drops above 2 ft, covered by warranty or not?
[img]http://img205.imageshack.us/img205/5905/foxcrackfp7.jpg[/img]

jasontan · Posted: Sun Oct 14, 2007 8:45 am Post subject:

that could have been caused by overtorquing the pinch bolts.

dirt · Experienced Joined: 08 Jun 2007 Posts: 16

So it should be safe to ride since I never drop BIG? Thank you for commenting.

monkeysamurai1 · Posted: Sun Oct 14, 2007 10:02 pm Post subject:

I think you should get it exchanged with the warranty. It shouldn't be happening if you ride it like you said.. Try the warranty.

jasontan · Posted: Mon Oct 15, 2007 12:07 am Post subject:

yeah try get a warranty on it. if it has a little silver fox sticker behind the lower left or right leg you should be able to get a proper warranty processed. if not, well, i guess you'll have to settle for a "shop"/unofficial warranty.

i can't imagine any other way for that to have cracked other than you overtorquing the bolts, if you indeed did not ride that hard on it. somewhere in the manual there should be specifications on how much torque to put on the pinch bolts.

jasontan · Posted: Mon Oct 15, 2007 12:10 am Post subject:

Here is a very complete description on the warranty process on Kian Hong Cycles website (distribtor & tech center for Fox in SEA) They also have a warranty claim form to download, in PDF format. Good luck!

[web]http://www.khcycle.com.sg/warranty_fox_fork.htm[/web]

keewee · Posted: Mon Oct 15, 2007 7:42 am Post subject:

I have seen this before on Fox forks - it is from over torquing the pinch bolts (as Jason says).

dirt · Experienced Joined: 08 Jun 2007 Posts: 16

Is warranry covered if problem arise from over torquing ? It sounds coplecated to go over the process. Thank you for you guys giving advices.

dh · Posted: Mon Oct 15, 2007 10:34 pm Post subject:

This is the 2nd fork that break like this in this years. Yup crack by over torquing and as I know fox won't warranty it . You can try claim it maybe u r the lucky one !

Vlad · Posted: Thu Oct 18, 2007 9:39 pm Post subject:

hmm didnt know fox is so sensitive.
i feel your pain man. try the warranty

jasontan · Posted: Thu Oct 18, 2007 11:38 pm Post subject:

i wouldn't exactly call that 'sensitive'. everything has a limit. the grip around the thru axle is very great already without having to excessively torque the pinch bolts. i'm willing to bet very excessive force (>15Nm) was exerted on the pinch bolts. working on road bikes and their carbon bits, now that's a different story. THAT stuff is 'sensitive'.

dirt · Experienced Joined: 08 Jun 2007 Posts: 16

I will let you guys know what is the result.

keewee · Posted: Fri Oct 19, 2007 7:59 am Post subject:

[quote="jasontan"]i wouldn't exactly call that 'sensitive'. everything has a limit. the grip around the thru axle is very great already without having to excessively torque the pinch bolts. i'm willing to bet very excessive force (>15Nm) was exerted on the pinch bolts. working on road bikes and their carbon bits, now that's a different story. THAT stuff is 'sensitive'.[/quote]

The recommended torque value for Fox 20mm drop out pinch bolts is surprisingly low. 19 in/Lb which is 2.1 Nm.

dirt · Experienced Joined: 08 Jun 2007 Posts: 16

Hi guys, I have received my fork with broken part replaced.
Thank you Jason for the information and KHCYCLE for the help.
So now I know how to handle my fork better.

jasontan · Posted: Wed Nov 07, 2007 1:47 am Post subject:

[quote="dirt"]Hi guys, I have received my fork with broken part replaced.
Thank you Jason for the information and KHCYCLE for the help.
So now I know how to handle my fork better.[/quote]

:smt023 Nice one! Glad to hear it worked out. KH Cycles are generally good with warranties, even beyond their obligations sometimes.

That's why so many guys here are on Fox shox and rightly so. Its the only big fork/shock brand that's well represented and competently supported in this region. Plus the KHC tech guy actually knows what he's doing, unlike the other big fork/shock distributors.